HospiEdge accessibility companion

Guest Assist

A simple restaurant helper for blind and low-vision guests. It can read restaurant information aloud, call staff, and keep the experience connected to the table.

Ask staff for a table Guest Assist link or QR code.

Install Guest Assist on this phone

Checking speech support…

Checking restaurant server connection…

Welcome to Guest Assist

A free accessibility companion for blind, low-vision, and mobility-limited restaurant guests. It reads the menu aloud, describes your plate or check from a photo, and connects you with host and server staff at the restaurant.

Install on my phone Adds a Home Screen icon on iPhone and Android and enables phone alerts when supported.

At the table. Open your Guest Assist table link or QR code to connect table details, server details, and menu/check tools.
Not seated yet. Use the host help form below. The first request creates your own private Guest Assist link on this phone right away.
Camera help. After staff connects your first table session, photo description turns on for 1 hour on this private link. Then you can tap a mode like plate, menu, check, or table and hear one photo aloud.
Safe by design. Guest Assist never replaces staff, a cane, a guide dog, or emergency help, and it does not confirm allergens, payment, or walking paths.

Need help getting a table?

Use this before you have a table. The first host-help request creates your own private Guest Assist link on this phone immediately. Host staff can reply there before seating, and the same link can continue after a table is assigned.

Restaurant location required

Pick the restaurant location you are standing in so the correct host board receives your request.

Name or description optional Party size optional Where are you standing inside the restaurant? optional Message for host

Do not enter private medical details. Say what help you want right now: check in, waitlist, guide to table, or tell host where you are standing.

Host help is ready. Use it if you are not seated yet.

Display options

Use these if bigger text or stronger contrast would make the page easier to use. These buttons only change this browser screen and do not update the restaurant database.

Default display is active.

Your staff requests

No staff request has been sent yet.

Message staff

Use this private Guest Assist link to keep messaging staff. Before seating, messages go to the host-help lane. After seating, the same link can continue with your table and server details.

After this table link is verified, you can send a short message to staff.

Your table

Table details will appear after this Guest Assist link is verified.

Ask Guest Assist

Ask a simple table, menu, check, or staff-help question. Guest Assist answers from restaurant data first. If the answer needs staff, it will route the request instead of guessing.

Ask a question after this table link is verified.

Table and service help

Check and payment help

Guest Assist can read a POS check preview when available, but staff must confirm payment, tips, splits, refunds, voids, and disputes.

Photo description

Use this only for table-level help, like reading a check, identifying a plate, or describing what is directly in front of you. Staff turns this on when they connect your first table session, and it stays active for 1 hour. For walking, exits, restrooms, allergens, or anything uncertain, call staff.

Checking camera support…

Describe as

Pick a mode, aim the phone, then tap Describe photo. The mode tunes what the AI focuses on for blind guests. Default is general.

GeneralDescribe what is directly in front of me. My plateWhat is on the plate using clock positions. My tableItems on the table and where they are. MenuRead visible menu text and prices. CheckRead the printed check or receipt. Find serverIs staff visible and which direction. Around meObstacles and busyness near me. Never path safety.

Optional question

Safety boundary

Guest Assist does not replace staff, a cane, a guide dog, mobility training, medical advice, or emergency help. For movement, allergens, exits, restrooms, payment disputes, or anything uncertain, it should involve staff.